Help center

Absolutely! Teleprompter is fully compatible with iPads and Android tablets, giving you the flexibility to create and edit your videos on a larger screen. Whether you're using an iPad, iPad Air, iPad Pro, or any Android tablet, you’ll enjoy the same great features and seamless experience that Teleprompter offers on all devices.

• Download on the App Store (for iPads)
• Get it on Google Play (for Android tablets)

If you have any questions or run into any issues while using Teleprompter on your iPad or tablet, we're here to help. Reach out to us anytime by email at help@teleprompterapp.co.

No experience? No problem! Teleprompter is designed to be user-friendly and intuitive, making it perfect for everyone, from beginners to pros. Whether you're new to video creation or have years of experience, Teleprompter will guide you through the process with ease. Our app's straightforward interface and helpful features ensure that you can start creating professional-quality videos right away.

If you ever need help or have questions, don't hesitate to contact us by email at help@teleprompterapp.co. We're always here to assist you!

Getting started with Teleprompter is simple and straightforward!

1. Download and Install the App

If you haven’t already, you can download and install the Teleprompter app:

• Download on the App Store (for iOS)
• Get it on Google Play (for Android)

2. Sign In or Create an Account

Open the app, and you'll be taken to the login screen. You can sign in with Apple or Google (and Email on iPhone/iPad), or tap Continue as a Guest.

3. Start Your First Project

To begin, tap the "Write Script" button at the bottom of the home screen. Choose New Script to write your script in our editor, or import one from Documents on your device.

4. Start Recording

Once your script is ready, open it and tap "Record a New Take" to begin recording:

• You can do multiple takes for a single script and choose the perfect one.

• Adjust the scroll speed, font size, text position, mirroring, and video quality to match your pacing and preferences.

5. Give a Professional Touch to Your Video

After recording, with Teleprompter Pro you can:

• Add captions: Generate perfectly synced captions to enhance accessibility and engagement.
• Include music: Add background music to set the tone and elevate your video’s impact.
• Add Logo & Branding: Brand your videos with your own logo.
• Insert intro and outro: Create a professional look by adding eye-catching intros and outros to your videos.
• Replace the background using our green screen feature: Swap out backgrounds effortlessly for a polished and professional finish.

6. Save and Share

Once you're happy with the result, save and share your video across your social channels!

If you have any questions or need help with editing or recording your video, feel free to reach out to us by email at help@teleprompterapp.co. We're here to help you every step of the way.

Teleprompter is your all-in-one teleprompter app designed to make video creation effortless. Whether you’re recording for YouTube, social media, or presentations, Teleprompter lets you craft professional videos with features like customizable scrolling, replacing green screens, adding captions and intros to your videos.

• Download on the App Store (for iOS)
• Get it on Google Play (for Android)

Or, if you prefer to search manually:

Download Teleprompter for iPhone/iPad (iOS) users:

1. Open the App Store on your iPhone or iPad.
2. Search for "Teleprompter" or use the download link above.
3. Tap the download button, and once it’s installed, you're all set to start creating amazing videos!

Download Teleprompter for Android users:

1. Open the Google Play Store on your Android device.
2. Search for "Teleprompter" or use the download link above.
3. Tap "Install," and the app will be ready for you in just a few moments.

Thank you for choosing Teleprompter to power your video creation journey!

If you run into any issues or need further assistance, we’re here to help! You can reach out to us directly by email at help@teleprompterapp.co.

Creating a script in Teleprompter is easy and straightforward. Here’s how you can do it:

1. Start a New Project:
2. • Open the app and tap the "Write Script" button at the bottom of the screen, then choose New Script.
3. Choose How to Create Your Script:
4. • Write Your Own Script: Write or paste your script in our built-in editor. On iPhone and iPad you can also format your text (font, bold, italic, underline and alignment). You can also import your script from Documents on your device.
5. Review and Edit:
6. • Once your script is created, you can easily review and make any necessary edits. Fine-tune your content until it’s just right for your video.
7. Save Your Script:
8. • After you've finished writing, make sure to save your script. You can now move on to recording your video with your newly created script!

If you have any questions or need assistance with script creation, feel free to contact us by email at help@teleprompterapp.co. We’re here to help!

Editing a script in Teleprompter is simple and intuitive. Follow these steps to make adjustments:

1. Open Your Script

From the home screen, tap the script you want to edit, then tap the edit (pencil) icon.

2. Make Your Edits

Once your script is open, you can:

• Edit the content directly in the text editor.
• Reorganize sections as needed.
• On iPhone and iPad, format your text (font, bold, italic, underline and alignment). The on-screen font size and text position for recording are set on the recording screen with the "Aa" tool.
• If you’ve imported a script, you can edit it just like any script created in the app.

3. Save Your Changes

When you’re satisfied with your edits, save your script. Your changes will be saved, allowing you to continue working or move on to recording.

4. Check Your Script

Before recording, read through your script once more on the script screen.

If you need any assistance while editing your script, feel free to reach out to us by email at help@teleprompterapp.co. We’re here to help!

Importing a Script into Teleprompter

Importing a script into Teleprompter is quick and easy. Just follow these steps:

1. Start a New Project:

Open the app and tap the "Write Script" button at the bottom of the screen.

2. Select the Import Option:

On the "Let's start! How will you add your script?" screen, look under IMPORT FROM.

3. Choose Documents:

Tap Documents to open a file saved on your device.

4. Locate and Import Your Script:

Browse to find the script file you want to import. Once you've located it, click to import it into Teleprompter.

5. Eligible File Types:

You can import the following file types into Teleprompter:

• Word (.docx)
• Rich Text Format (RTF) (iPhone and iPad only)
• Text Only files (TXT)

6. Review Your Script:

After importing, you can review and make any necessary edits to your script.

7. Save Your Script:

Once your script is ready, be sure to save it so you can move on to recording your video.

If you run into any issues or have questions about importing scripts, we're here to help. Feel free to reach out to us by email at help@teleprompterapp.co.

Adjusting the size of the text box in Teleprompter is easy and can be done directly from the pre-record screen. Here’s how:

1. Access the Pre-Record Screen

Before you start recording, open your script and navigate to the pre-record screen.

2. Click the "Aa" Button

On the pre-record screen, locate the "Aa" button, which controls text settings.

Tap this button (called "Font Style" on Android) to open the text settings.

3. Adjust the Text Box Size

Use the "Text Area" slider to adjust the size of the text box:

• Slide it to the right to increase the size.
• Slide it to the left to decrease the size.
• Adjust it to a size that fits your needs and makes reading easier during recording.

4. Preview Your Settings

After adjusting the text box size, preview your script to ensure:

• It’s comfortable for you to read.
• It works well with your recording setup.

If you have any questions or need further assistance with adjusting the text box size, feel free to reach out to us by email at help@teleprompterapp.co. We’re here to help!

Here is a quick explainer video:

Changing the font size in Teleprompter is simple and can be done on the pre-record screen. Here’s how:

1. Access the Pre-Record Screen

Before you start recording, open your script and go to the pre-record screen.

2. Click the "Aa" Button

On the pre-record screen, locate the "Aa" button, which controls the font settings.

Click this button to access the font size options.

3. Adjust the Font Size

Use the slider that appears to adjust the font size:

• Slide it to the right to increase the size.
• Slide it to the left to decrease the size.
  Adjust the font size until it’s comfortable for you to read while recording.

4. Preview Your Settings

After adjusting the font size, preview your script to ensure:

• The text is easy to read.
• The size is suitable for your recording.

These adjustments will help you have a more comfortable and effective teleprompter experience.

If you have any questions or need further assistance with changing the font size, feel free to reach out to us by email at help@teleprompterapp.co. We’re here to help!

Here is a quick explainer video:

Changing the speed of the scrolling text in Teleprompter is quick and easy. You can adjust the speed at two stages:

1. Before You Record

You can set the default scrolling speed before you start recording:

• On the recording screen, tap the Speed (speedometer) icon in the tool bar (called "Scroll Speed" on Android) and make sure Auto Scroll is selected.
• Adjust the speed using the slider until it matches your preferred pace.

2. During Recording

While recording, you can also adjust the scrolling speed in real-time:

• Tap Speed in the bar at the bottom of the screen and drag the slider to increase or decrease the speed.
• This ensures the text scrolls at a pace that feels comfortable for you.

3. Test the Speed

After adjusting, test the scrolling speed by reading through a few lines of your script:

• Make sure the speed feels natural and allows you to maintain eye contact with the camera.
• Ensure your delivery is smooth and confident.

4. Fine-Tune as Needed

If the speed doesn’t feel quite right, continue to fine-tune it until it’s perfect for your delivery.

Remember, you can adjust the scrolling speed at any time during your recording to ensure you’re comfortable and confident in your presentation.

If you have any questions or need further assistance with adjusting the scrolling speed, feel free to reach out to us by email at help@teleprompterapp.co. We’re here to help!

Here is a quick explainer video to show how to do it!

Rotating Between Portrait and Landscape Orientations in Teleprompter

Rotating between portrait and landscape orientations in Teleprompter is simple, allowing you to choose the best setup for your recording needs. Here’s how:

1. Auto-Rotate Your Device

Teleprompter supports auto-rotation, so you can easily switch between portrait and landscape modes by rotating your device.

• Ensure the auto-rotate feature is enabled on your device.

2. Locking Orientation

If you want to lock the orientation in either portrait or landscape mode:

• Adjust this setting from your device's settings menu.
• Locking the orientation is useful to prevent accidental rotation during recording.

3. Adjust Your Recording Setup

Choose the orientation that best suits your project:

• Portrait mode: Ideal for social media stories or vertical content.
• Landscape mode: Best for YouTube videos or wider shots.

4. Preview Before Recording

After rotating your device, preview your script and recording setup:

• Ensure everything appears correctly on the screen.
• Confirm that the orientation aligns with your intended output.

If you have any questions or need further assistance with rotating your device, feel free to reach out to us by email at help@teleprompterapp.co. We’re here to help!

Teleprompter Pro feature. Adding an intro is part of Teleprompter Pro, like every editing feature after recording.

You most certainly can! Teleprompter offers the unique ability to add a quick intro video to your project, giving your content a polished and professional touch.

How to Add an Intro Video:

1. Select Your Video or Project
   Choose the video or project where you’d like to add an intro.
2. Click on "Add Title / Intro Video"
   Navigate to the "Add Title / Intro Video" option in the editing interface.
3. Enable the Intro Toggle
   Turn on the "Add Intro Video" toggle.
4. Choose Your Intro Video
   • Select a video from your library.
   • Alternatively, choose a video from your device.
5. Preview Video
   Before adding intro to a video, you can preview it.
6. Trim and Add
   • Trim the video as needed to fit your desired duration.
   • Click "Add" to apply the intro to your project.
7. Save Your Changes
   Click "Save" to finalize and apply the intro to your video.

Your intro video has now been successfully added! This feature allows you to make a strong first impression with your audience. If you have any questions or need assistance, feel free to contact us by email at help@teleprompterapp.co. We’re here to help!

Here is the video that runs you through everything!

Teleprompter Pro feature. Background music is part of Teleprompter Pro, like every editing feature after recording.

Absolutely! Adding music to your video in Teleprompter is simple. We offer a collection of pre-populated sound effects and music, and you can also upload your own music to customize your video’s soundtrack.

How to Add Music to Your Video:

1. Select Your Video or Project
   Choose the video or project where you’d like to add music.
2. Click on "Video Audio Editing"
   Navigate to the "Video Audio Editing" option in the editing interface.
3. Click on "Add Music"
   Select the "Add Music" option to open the music library.
4. Select the Category or Music Library
   • Browse through categories or the pre-populated music library.
   • If you’re adding your own music, upload it from your device.
5. Choose and Customize
   • Select your desired music from the list.
   • Play, trim, or delete the track as needed to suit your video.
6. Audio Settings
   • Adjust the recording volume and music volume for the perfect balance.
   • Add fade-in and fade-out effects to create smooth transitions for your music.
7. Save Your Changes
   Click "Save" to apply the music to your video.

Whether you choose from Teleprompter’s library or upload your own track, adding music enhances the mood and professionalism of your video. If you have any questions or need assistance, feel free to contact us by email at help@teleprompterapp.co. We’re here to help!

Here is a video to show you every single step of the way!

Teleprompter Pro feature. Adding a title is part of Teleprompter Pro, like every editing feature after recording.

Here's how to add a title to your video:

1. Select Your Video or Project

Choose the video or project where you’d like to add a title.

2. Click on "Add Title / Intro Video"

Navigate to the "Add Title / Intro Video" option in the editing interface.

3. Choose a Style

Select your preferred title style from the available options to match your video’s tone and aesthetic.

4. Enter Title and Sub-Title

Enter your title in Line 1 and an optional subtitle in Line 2.

5. Set the Display Duration

Under How Many Seconds?, choose how long the title should appear at the beginning of your video.

6. Save Your Changes

Click "Save" to apply the title to your video.

Your video will now feature a title, giving it a polished and professional touch! If you have any questions or need assistance, feel free to contact us by email at help@teleprompterapp.co. We’re here to help!

Watch the video below for more details:

Teleprompter Pro feature. Captions and caption translation are part of Teleprompter Pro, like every editing feature after recording.

This is an exciting feature because Teleprompter offers something many other apps don’t—an easy, mostly automated way to add captions or subtitles to your videos. It saves time and enhances the accessibility and professionalism of your content. Plus, you can even translate captions into multiple languages and export them as SRT files for added flexibility!

How to Add Captions/Subtitles to Your Video:

1. Select Your Video or Project
   Choose the video or project where you’d like to add captions or subtitles.
2. Click on "Add Captions/Subtitle in Video"
   Navigate to the "Add Captions/Subtitle in Video" option in the editing interface.
3. Select the Speech Language
   Choose the language that matches the audio in your video to help Teleprompter accurately generate captions.
4. Edit the Subtitles
   Review and edit the subtitles to fix any spelling mistakes or inaccuracies.
5. Select the Style of Captions
   Customize the appearance of your captions by selecting a style that suits your video.
6. Translate Captions
   Translate your subtitles into multiple languages directly in the app, expanding your content’s reach.
7. Export as SRT Format
   If needed, export the subtitles as an SRT file for use on other platforms.

With Teleprompter, adding captions is a breeze, and the automated features make it even faster. If you have any questions or need assistance with adding captions or subtitles, feel free to contact us by email at help@teleprompterapp.co. We’re here to help!

Click the video below to find out how it works:

Teleprompter Pro feature. Green screen is part of Teleprompter Pro, like every editing feature after recording.

The Green Screen feature in Teleprompter lets you replace the background of your video with any image or video loop, giving your videos a professional, polished look. Here’s how it works:

1. Record with a Green Background

Ensure your video is recorded in front of a solid green background. Green is ideal because it contrasts well with skin tones and most clothing, making it easier to isolate during editing.

2. Enable Green Screen in Teleprompter

After recording, go to the menu and click the "Green Screen" button.

3. Choose Your Background

Select a background from your library or upload one from your device by clicking "Add Your Own Photo or Video." Preview the background before applying it.

4. Adjust as Needed

Choose Fit To Screen or Aspect Fill, then tap Save Video With New Background.

5. Save and Share

Review the final video, save it to your device, or share it directly with friends.

If you have any questions or need help using the Green Screen feature, reach out to us by email at help@teleprompterapp.co. We’re always here to assist!

Here is a video to explain how the Green Screen works:

The most important thing is a proper green screen set-up with even lighting. Here is a 3rd-party link to explain further:

https://www.videomaker.com/article/c10/17026-how-does-green-screen-work

If the background music in your video sounds too loud, it’s likely due to the default audio settings. Fortunately, you can easily adjust the volume of the music in Teleprompter to ensure it complements your voice rather than overpowering it. Here’s how:

1. Adjust the Music Volume

• Open Video Audio Editing.
• Drag the Music Volume slider to the left to lower the music volume. You can also raise Recording Volume so your voice stays clear.
• Adjust until the music blends perfectly with your voice.

2. Set Fade-In and Fade-Out Effects

• To smooth out the audio, apply fade-in and fade-out effects to the music.
• This ensures the music gradually starts and ends, avoiding abrupt transitions.

3. Test the Audio Balance

• After adjusting the volume, play back your video to check the balance between your voice and the music.
• Ensure your voice is clear and that the music supports the tone of the video without overpowering it.

4. Final Preview

• Once you’ve made your adjustments, do a final preview of your video.
• If everything sounds balanced, save your project, and your updated audio settings will be applied to the final version.

If you have any questions or need further assistance with adjusting the music volume, feel free to reach out to us by email at help@teleprompterapp.co. We’re here to help!

Here is a video with more information on adding music!

If you've made an in-app purchase in Teleprompter, you can use it across multiple devices as long as you're signed in with the same account. Here’s how to access your purchase on different devices:

1. Sign in with the Same Account

• Ensure that you're logged in with the same Apple ID (for iOS devices) or Google Account (for Android devices) that you used to make the original purchase.
• This will automatically sync your purchase across all devices.

2. Restore Purchases

• If your in-app purchase doesn’t automatically appear on a different device, you can manually restore your purchases. Follow these steps:
• Open the Teleprompter app on the new device.
• Open the menu and tap Get Teleprompter Pro, or tap the PRO icon at the top of the home screen.
• Tap Restore, and your previous purchases will be activated.

3. Check for Subscription Status

• If you’ve made a subscription-based purchase, it will be available on all devices as long as your subscription is active and you’re signed in with the same account.

4. Cross-Platform Compatibility

• Please note:
• In-app purchases made on iOS (Apple) devices are not transferable to Android (Google) devices, and vice versa.
• If you're switching between platforms, you may need to repurchase the features on the new platform.

If you have any issues or need help restoring your purchases on multiple devices, feel free to reach out to us by email at help@teleprompterapp.co. We’re here to assist you.

If you need to cancel your Teleprompter subscription, the process depends on the platform you’re using (iOS or Android). Here’s how:

For iOS Users (Apple App Store)

To cancel a subscription on your iPhone or iPad:

1. Open the Settings app on your device.
2. Tap on your name at the top, then select "Subscriptions".
3. Locate your Teleprompter subscription and tap on it.
4. Tap "Cancel Subscription" and follow the on-screen instructions.

For more detailed instructions, visit Apple’s support page: support.apple.com/118428.

For Android Users (Google Play Store)

To cancel a subscription on your Android device:

1. Open the Google Play Store app.
2. Tap on your profile icon, then select "Payments & Subscriptions".
3. Tap on "Subscriptions", locate your Teleprompter subscription, and select it.
4. Tap "Cancel Subscription" and confirm your cancellation.

Access to Features After Cancellation

After canceling your subscription, you will still have access to premium features until the end of the current billing period. Once the billing period ends, your account will revert to the free version of the app.

If you have any issues or need further assistance with canceling your subscription, feel free to reach out to us by email at help@teleprompterapp.co. We’re here to assist you!

If you're seeking a refund for a purchase made in the Teleprompter app, the process depends on the platform you used (iOS or Android). Here’s how to request a refund:

For iOS Users (Apple App Store)

Refunds for purchases made through the App Store are managed by Apple. To request a refund:

1. Visit support.apple.com/118223.
2. Follow the steps provided to request a refund for your Teleprompter purchase.
3. Apple will process your request and notify you of their decision.

For Android Users (Google Play Store)

Refunds for purchases made through the Play Store are handled by Google. To request a refund:

1. Open the Google Play Store app.
2. Tap on your profile icon, then select "Payments & Subscriptions".
3. Tap on "Budget & History" to locate your Teleprompter purchase.
4. Select the purchase and tap on "Refund".
5. Follow the instructions to submit your refund request.
6. Google will review your request and inform you of their decision.

Subscription Refunds

If your refund is related to a subscription, the refund request must still be processed through Apple or Google, depending on your device.

• Refund decisions are made by Apple or Google under their own policies.

If you encounter any issues during the refund process or need further assistance, please reach out to us by email at help@teleprompterapp.co. We’re here to help!

If you've previously made a purchase in Teleprompter and need to restore it on a new device or after reinstalling the app, follow these simple steps:

1. Open the Teleprompter App

• Launch the Teleprompter app on your device.

2. Open the Subscription Screen

• Open the menu and tap Get Teleprompter Pro, or tap the PRO icon at the top of the home screen.

3. Click "Restore"

• On the paywall screen, tap "Restore".

4. Ensure You’re Signed In

• Make sure you're signed in with the same Apple ID (for iOS) or Google Account (for Android) used for the original purchase.
• Your previous purchase will be restored, and your premium features will be reactivated.

5. Cross-Platform Limitations

• Purchases made on iOS cannot be restored on Android devices, and vice versa.
• You must use the same platform and account to restore your purchase.

If you run into any issues or need further assistance with restoring your purchase, feel free to reach out to us by email at help@teleprompterapp.co. We’re here to help!

Teleprompter offers flexible subscription plans to suit your needs, whether you prefer short-term or long-term access to our premium features. Depending on your platform and region, you can choose from weekly, monthly and yearly plans.

Current prices, and any free trial, are shown on the subscription screen in the app and in your App Store or Google Play account before you confirm the purchase.

If you have any questions about your subscription, email us at help@teleprompterapp.co.

Emailing your video from Teleprompter is simple, but keep in mind that some email services have size limits for attachments. Here's how you can email your video:

1. Save Your Video:
   • After recording and editing your video, tap "Share or Download Video" and pick a quality to save it to your device.
2. Compose an Email:
   • Open your device’s email app (e.g., Gmail, Outlook, etc.).
   • Compose a new email by tapping the "Compose" button.
3. Attach the Video:
   • Tap the attachment icon (usually represented by a paperclip or similar symbol).
   • Navigate to your video in the gallery or camera roll and select it.
   • The video will now be attached to the email.
4. Send Your Email:
   • Enter the recipient's email address and write a message (optional).
   • Once you’re ready, tap "Send" to email the video.

What if the file is too large?

• If your video is too large for email, you can use a cloud storage service like Google Drive or OneDrive. Here’s how:
  • Upload your video to the cloud storage.
  • Generate a shareable link.
  • Paste the link into your email, and your recipient will be able to download the video.

If you have any questions or need further assistance with emailing your video, feel free to reach out to us by email at help@teleprompterapp.co. We’re here to help!

Otherwise, here is a complete video on how to save, share and email your video!

Saving your video in Teleprompter is simple! Here's how you do it:

1. Finish Editing Your Video

After recording and making any edits, ensure you're happy with the final version of your video.

2. Save Your Video

• Tap the "Share or Download Video" button.

3. Select the Video Quality

• Choose the quality you want to save or share:
• • Low - 320p
  • Medium - 480p
  • High - 720p
  • HD - 1080p

4. Save the Video to Your Device

On iPhone/iPad, tap Save Video in the share sheet to save it to Photos. On Android, the video is saved to your device's Movies folder automatically, and you can share it from the sheet that opens.

If you have any questions or need further assistance, feel free to contact us by email at help@teleprompterapp.co. We’re here to help!

Sharing your video from Teleprompter is easy! Follow these steps:

1. Finish Editing Your Video

• After recording and making any edits, ensure you're happy with the final version of your video.

2. Save Your Video

• Tap the "Share or Download Video" button to begin the sharing process.

3. Select the Video Quality

• Choose the video quality you would like to download or share:
• Low (320p)
• Medium (480p)
• High (720p)
• HD (1080p)

4. Share Directly from Teleprompter

• Once your video is saved and you’ve selected the quality, you can share it directly from the app:
• Tap the "Share" icon or button.
• Choose where you'd like to share your video (Instagram, Facebook, YouTube, TikTok, etc.).
• Follow the prompts to post your video on the selected platform.

5. Email Your Video

• To email your video:
• Open your device's email app (e.g., Gmail, Outlook).
• Compose a new email and attach the video by tapping the attachment icon (paperclip).
• Select your video from the gallery or camera roll, then send it.

6. What if the File is Too Large?

• If the video is too large to email, use a cloud storage service like Google Drive or OneDrive:
• Upload your video to the cloud.
• Generate a shareable link.
• Paste the link into your email, allowing the recipient to download the video.

For any further assistance, feel free to reach out to us by email at help@teleprompterapp.co. We're here to help!